Email Us

Email our team at admin@oncover.com.au

Email is best point of contact for claims, certificate of currency requests and payment notifications.

Call Us

Need to speak with someone urgently?

Call us on (07) 3497 5599

Careers

Looking to start a career in insurance or just looking for a change?

Email us at careers@oncover.com.au

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We specialise in protecting businesses like yours.

Australia's top businesses trust us for their insurance needs. With industry-specific policies and unmatched customer service, we're here to help safeguard your company's future.

50+

Insurers

1k+

Happy Clients

$1b+

Property Insured

Frequently Asked Questions

See answers to our most commonly asked questions regarding our insurance services.

Contact Us
Contact Us
An insurance broker represents your interests rather than an insurance company's. We help you understand, manage and reduce your risks by finding the most suitable insurance cover for your needs from a variety of insurers.
We consider the nature of the risk, the type of cover you need, your budget, and your specific requirements. We then compare products from various insurers to find the best fit.
An insurance broker helps you make sense of complex insurance terms and conditions, compare insurance products and prices, and potentially negotiate lower premiums.
Yes, it's important to review and update your insurance policy regularly to ensure it meets your current needs. If your circumstances change, contact us and we'll help you adjust your policy.
Absolutely! Our experienced brokers can help you identify your risks and recommend appropriate coverage options. We're here to guide you through the process and answer any questions you may have.
We accept several payment methods, including bank transfer, cheque, credit card, and debit card. More details are available at the bottom of your invoice.
Yes, many of our insurance products offer the option to spread your payments over 10 or 12 months. Please speak to your broker for more details.
We strive to be transparent about our fees. All potential costs will be outlined in your agreement. If you have any questions or concerns, please feel free to ask your broker.
If you need to make a claim, contact us immediately. We will guide you through the process, help you complete all necessary paperwork, and liaise with the insurance company on your behalf.
The processing time varies depending on the complexity of the claim and the insurer's processes. We strive to get your claim processed as quickly as possible and will keep you updated throughout.